Kind words from a satisfied client are the greatest reward for a job well done. We've created this page to highlight the great feedback we receive.
"Erin Carvelli at Greenway Mortgage is an absolute godsend when it comes to straight-forward and complex real estate transactions. Our experience with Greenway, and with Erin in particular, while purchasing our first home (FHA) was the reason we called only them when we purchased our second home (also FHA) which needed construction financing. Erin is highly attentive, bright, and listened to our limitations and concerns in order to tailor home loans options which met our needs.
In our lengthy home search, I cannot keep count of the number of times we reached out to Erin to discuss the financing on homes we were interested in. Not once did she NOT respond to our phone calls, emails, texts, or fail to provide us with the facts, guidance, and market opinion to make the best possible decision. At the end of the day, we felt like we were a team with Greenway focused on a single goal of finding the best possible house for my own family of four. The Greenway team is great thanks to people like Erin who are consummate professionals and truly value giving people the opportunity to be in the home that best suits them. I would 100% recommend Erin Carvelli and Greenway Mortgage to my friends or relatives; frankly, because they were there for us and supported us through much of the stress that goes with buying a home."
- The Ziemba Family
"I have used Greenway several times over the years for purchases and refi's. The process has continued to mirror the technological advances and acceptance of mobile devices for business transactions, which in turn allows me to quickly and easily upload, sign and return documents. Any questions I had were immediately and accurately answered by Erin or her assistant Kathleen. They provide a personal touch which keeps me coming back. From start to finish the process was exceptional. Erin and Kathleen guided me throughout the process and delivered exactly what was promised. Well done.
- ZACHARY R.
"Erin was very accessible and there to answer any of questions through a variety of medium (text, call, email), no matter when or how many! And I had a lot! The process from beginning to end was seamless and so quick! There were no hassled with missing paper work or delays getting to the next steps. There were even cute little videos they would send you that help to let you know what was coming next in the process. Everything was electronic so no hassles with paperwork. They worked SUPER hard and were flexible with my closing date shifted because of unexpected delays because of the seller. While, we did have a little misunderstanding about the rates, she did try to resolve it and work things out. I even just received this awesome personalized address stamp in the mail. Nice touch! Erin has been on the scene for a few years, while I looked for my perfect house and I am so glad I stuck with her and Greenway! Great choice! Great experience."
"My experience with Erin was fantastic!! This is my first time buying a home and thanks to her it was a very pleasant and smooth process. From the beginning she explained clearly what information was required from the buyer's end to complete the loan/purchase, her website is amazing and very easy to manage, you can upload all the documentation required there.
She is always available to answer any questions through phone and email; this is the reason I chose Greenway Mortage, I was pre-approved by my personal bank but when I called back no one was at the other end of the phone.
Additionally I ran into trouble when looking for home and flood insurance and she helped me find a local insurance company with the best customer service and the best rates!!.
She was essential in the cooperation among the lawyers and realtors, making sure that each party was delivering on time to ensure closing happened at the scheduled date. I could not have asked for a better experience!!
Never expected to find a mortgage lender could be so caring, helpful and patient. Thank you Erin, you are the best!!"
- Andrea M.
"I have used Erin for a number of different mortgage transactions and her knowledge of the business truly amazes me. She has an unreal way of getting things done that I know other lenders struggle with. She is available 24/7 and when she tells you "if I am awake, I'll answer my phone", believe it. Erin gives individualized attention you won't get at a big bank who may promise you low rates/fees and won't deliver in the end. Erin does, you can count on it."
"Erin is the best. Period. When i first started working with Erin, I was attempting to get a Mortgage through a different company and they were not honest and just kept dragging me along. Erin told me right off the start I was unable to do to my credit score and income etc., but she did not give up she worked on her days off and even gave me a call while she was away on vacation thinking of ideas and letting me know what was needed from me on my end. She stayed in contact continuously over the last year and always assured me that I could reach out to her whenever I needed something. So now less than 1 year later, I am closing on my first home and truly it would not have been possible without Erin and I will forever be grateful."
"Used Erin on multiple occasions. Once for refinance and once for home purchase. I was never disappointed with the consistently prompt and professional service."
- Mark P.
"Erin is excellent with first time homebuyers. She is very patient in explaining the process and the documents needed. I could call her at anytime and she was always pleasant. Erin was an asset with my team (realtor and attorney). I will always work with Erin and Greenway Mortgage and look forward to working with her in the near future."
- Shakia H.
"All questions I had in the beginning from the start Erin was there to answer them all and then some to help me make the right decision...she was very helpful no matter what time I called she was on top of things from the start."
- Melissa H.
"Erin was wonderful to work with and I highly recommend her! She was always availble for questions and to explain the process and made the whole process smooth!"
"I can't say enough great things about Erin and her team. The whole experience was fantastic. Erin was extremely helpful answering every question we had from the time we started looking at houses through the last minute when we signed off on our house...and I asked A LOT of questions.
She laid out many different loan options for our specific situation and I always felt like she had our best interest in mind. We will be HIGHLY recommending Erin to all friends and family who are buying a house or refinancing their mortgage.
Thank you for making the purchase of our home an enjoyable process!"
- Jason & Nicole Paster
"Sara worked around the clock in getting my mortgage approved and ready to close on time. Sara was always reachable by phone or email and responded quick. Sara is passionate and knowledgeable and it is very clear she cares about her clients! Sara made the mortgage process as less stressful as possible for me I really can’t thank her enough for making my homeowner dreams come true!"
"My experience with Greenway Mortgage was spectacular. Erin Carvelli and the whole team helped work with my irregular schedule and on top of that made it stress free. Would definitely recommend their services for anyone looking to apply for a mortgage."
- Michael Pecoraro
"I highly recommend Erin at Greenway Mortgage, she is extremely proficient/experienced with mortgages and has a variety of programs to offer. I love her app which allows one to apply through the app on ones phone or online. The app also has a mortgage calculator that is very helpful and convenient when shopping for a home. When working with Erin and her team they educate you through the process by sending you videos throughout so one is aware of what is needed/expected throughout. Erin and her team are always a phone call away, very responsive via email & phone.
If you are looking for a mortgage consultant I highly recomment Erin.
- Heather Rodriguez
"If you're considering a mortgage partner, and you value working with good, knowledgeable people who care about you and the experience - Erin Carvelli at Greenway Mortgage and her team are amazing!"
- Joel Scardelli
"Erin responded to me day, nights, and even on weekends and she was there to answer any of my questions promptly. Erin made my home ownership dream possible just over 2 years after going through a chpt 7 banckruptcy. It took alot to establish good credit and stable income. Buying a home is a stressful process - get pre-approved/pre-qualified, find an agent, find a home, making an offer (hopefully no counter offer), enter a contract, start the process with the bank to get approved, find a real estate lawyer and title company, etc, etc, etc. This is only part of it. However, with all of this I came out of the home buying process a more educated buyer thank to Erin. Will definitely recomment her to others and work with her again on our next home. Thank you for making my home ownership dream a reality.
- Kevin Moncrieffe
"In today's world, the process of obtaining a mortgage involves a lot of communication between you and your mortgage banker. During the loan approval process, Erin and everybody at Greenway were easily accessible. They were always available if we called, answered any question we had, and communicated in a timely manner with all the people necessary throughout the process (such as our realtor & title company).
Erin had a great knowledge of all of our house financing options, and we discussed them all before making our decision on how we wanted to finance our new home.
Erin and her team patiently walked us through any requests or questions we may not have understood and in the end, we closed on time and now own the house we have always wanted.
Overall it was a pleasure to deal with Erin & Greenway."
- Ken & Ginny Kropac
"Erin was an absolute breath of fresh air! She was thorough and efficient, personable and professional. Any questions i had about the home buying process were answered promptly. This was by far the best real estate transaction i have had. She made it effortless on my part. I would most definitely recommend her to anyone interested in purhcasing a home."
- Angela Fagan
"I am very please with Erin Carvelli as my loan agent, she was always available when i needed assistance. She was helpful, knowledgeable and made the process easier. I would highly recommend her to friends and family."
- Nicole Fleites
"Ralph for all the little and big ways you've pitched in to make our closing happen on our first home together....thank you! And Kat you played such an important part in our closing your work didn't go unnoticed. Thank you for your part..."
- Jen & Ken Place
"Would definitely recommend! The process was smooth and easy. Any questions or concers I had were addressed immediately. I would work with Erin again and recommend her to anyone looking for a lender."
- William Joule
"Erin Carvelli was a great asset! Patient, friendly, understanding, motivating and went above and beyond to make sure I could purchase my family home during my divorce... I had a long, complicated refinance process due to getting divorced. Erin was there every step of the way with me and always reassured me that she would find the right mortgage so I could keep my family home of 70+ years. Her staff is always professional, courteous and quick to respond to any phone call or email. I highly recommend Erin and Greenway Mortgage for any home loan you need. Thank you!!!"
- Jessica Pelenski
"Fantastic experience and would recommend to everyone in the process of buying a new home! Friendly and knowledgeable staff!"
- Timothy Ryan & Brittany Punzone
"Erin and her Greenway Mortgage team expertly guided my wife and I through our home buying process. We had a difficult case because the property we wanted to purchase was a short sale with a reverse mortgage attached to it, as well as an estate sale. Erin was always accessible, day or night, responding immediately to emails, calls, and texts. Erin is a full-service mortgage professional with a wide net of experienced, trusted contacts to help the buyer in all facets of what can be intimidating and confusing process. Erin got our family approved for our mortgage, helped schedule our appraisal, provided us with great contacts for a tank sweep, an inspector, and also recommended a great title company. She knew the municipality laws of Wall Twp like the back of her hand. There is no better person to guide you through the mortgage process and we can’t thanks her enough."
- user5530834 from Manasquan, NJ
"It truly was a sincere pleasure working with Erin. From start to finish, she was absolutely the best. She always was on top of everything and answered any questions or concerns we had immediately. We highly recommend her!!"
"Erin Carvelli at Greenway Mortgage helped my husband and I with our mortgage. Everything went so smoothly and quick! It was our first home and we were not sure what to expect. She guided us through step-by-step. We were able to buy our dream home! Thanks again, Erin! We would and do recommend you to whomever we know."
- aerdeil14 from Brick, NJ
"Erin was absolutely wonderful to work with! I bought my first home with her and she made the experience so smooth. I had a lot of questions about every step of the process, from understanding what types of loans I could apply for to the breakdown of the finances, and she was patient and thorough in her explanations. She was very efficient and easy to communicate with. I highly recommend her!"
- sararosebc from Brick, NJ
"Erin was so helpful and great to work with, she refinanced my FHA loan under 30 days and lowered my rate, which greatly increased my monthly savings. The entire process was quick and efficient. I even received emails notifying me of the status of my loan, so I wasn’t left guessing. I will be recommending her to everyone I know!"
- Taylor52484 from Wall, NJ
"Erin and her team were great to deal with. They were very efficient and made it easier on our end!! Very pleasant staff!! 110% recommend them!
"In our experience buying our home was very stressful. Working with Erin was by far the much enjoyable aspect of the process. She was always available and fast with answers to any question we had. Because this was our first time buying a home we didn't really know what to expect but Erin walked us through everything step-by-step and was able to get us the best rate possible. We don't plan on moving any time soon, but when we do we would love to work with her again."
- Rob from Point Pleasant Beach, NJ
"Great communication. Easy online sending and signing of documents. Good videos explaining the different stages of the loan process."
"As a first-time home buyer I was extremely nervous and had no idea with to expect. I never thought the mortgage process could have been as easy as Erin Carvelli made it. From beginning to end she was helpful, transparent, and absolutely enjoyable to work with. The entire loan process was completed in under 30 days. Erin is your go-to for ALL of your mortgage needs. I will highly recommend to everyone."
- jjgharghoury from Cliffwood, NJ
"Erin and her team at Greenway Mortgage were professional, friendly, efficient and easy to work with. They responded quickly to my questions and made this purchase smooth and easy. I would recommend them to anyone looking for a home loan."
"After not owning a home for quite awhile, my husband and I decided to become homeowners again. We were referred to Erin Carvelli by a good friend and we can not thank him enough. Erin was awesome right from the first phone call to her, felt so comfortable talking with her about our concerns and she put our minds at ease immediately and I never doubted her for one second. Her team is just as great as she is. Everyone was so on top of things that we actually closed on the date that was on the original contract and as any homeowner knows that isn't usually the case. I want to thank Erin and her team very much for such an awesome job and trust me I will be referring you to anyone I know looking for a mortgage, I actually already have on facebook so I hope they are smart enough to reach out to you. I also must add how professional they are as well. Thanks again!!!"
Jennifer from Wall, NJ
"Erin was great! Very responsive to both my husband’s and my questions (no matter how trivial). Always pleasant to talk to. Broke things down so that they made sense to us as new homebuyers. The process was very easy as we were able to upload all our documents online. Erin kept us informed with any changes or missing paperwork. The process was actually much easier than I expected. I would 100% recommend her to anyone looking."
Nkechi from Raritan, NJ
"Erin was great to work with! Super responsive and knowledgeable. I am recently self employed so we were fighting an uphill battle to get qualified for the mortgage we needed. Erin got creative to make it happen! Cannot say enough nice things about her and Greenway."
Christopher Wirth from Wall, NJ
"Erin was a pleasure to work with- she's extremely responsive, engaged and knowledgeable. I highly recommend her to anyone in need of a mortgage/refi!!"
Joel Scardelli from Wall, NJ
"We closed on our new Shore house with Erin as our lender once again. She along with her staff were a pleasure to work with and met all our needs. We have worked with Erin on our last 4 properties and have been pleased each and every time we worked with her. Would not hesitate to work with her again in the future."
ksmccann88 from Berkeley, NJ
"After being referred to Greenway by a coworker, I was a little hesitant going with a smaller and more local mortgage company as I had only dealt with the larger banks. That hesitation was quickly removed once we started our refinancing process. Erin and her team could not have done a better job handling our refinance, while always keeping us informed. Whenever I had questions (I had plenty), no matter how big or small, they were always answered promptly and with great detail. When our appraisal did not go as planned, Erin and her team were able to come up with some unique solutions after exhaustively defending our position.
I cannot thank Erin and her team enough for handling everything so smoothly. I would without a doubt recommend Greenway to anyone."
scott riedemann from Neptune, NJ
Dick Stafford is the best. He was not only great in helping & guiding me through the whole process, he was fun to work with!
– Matthew Caverly
The loan process is very involved but Greenway has always managed to get me through it and for that I am grateful to the team!
– Charlene Parker
Erin was great and worked with my husband and me very closely. We always knew what to expect and what was next in the process.
– Laura Wilson Grooms
We had an amazing experience. Vince and the team were extremely knowledgeable and helped throughout the entire process.
– Jerry Gomez
If you need your dreams to come true, Vince from Greenway is your solution. They will run an extra mile for you to make sure your dream will come true! Thank you, guys!
– Angel Velez
"Erin as always delivers great experience and customer service. Purchasing a home is a very stressful time and she makes the experience enjoyable while providing expert advice."
– Donald Cooper