Kind words from a satisfied client are the greatest reward for a job well done. We've created this page to highlight the great feedback we receive.
"Having purchased many homes through the years, my experience with Greenway was an exceptional breathe of fresh air. An essential component of building trust requires balanced human connection and flexibility combined with deep expertise, confidentially and commitment to excellence. Making time when it’s best for the client, patience in practice and respect for the customer is a must have for important aspects of our lives. Why would anyone settle for anything less? Erin’s business model has established a standard which her team embodies in action and remains a foundation for success during times of increasing stress." -JMS
“Erin did a fantastic job for us for two loans in the past. Her knowledge and skill is super, and she is truly an "expert!" She came through on both our transactions on time, better than expected, and navigated around some difficult, unusual problems to get our loan and the job done! Fantastic! Would definitely recommend her and use her again!” -Randall S.
"Number one mortgage team in the country. Very easy to communicate and straight forward in all aspects. Also very helpful whenever there was an hurdle or issue."
- Derrick W.
SaraRose was kind and gave me the right information about what was needed and was always in contact with me, along with her team. Thank you very much." -Emilia U.
"Working with SaraRose and Caitlin was a great experience, they were available, understanding and overall amazing, it has been very nice working with them and I would recommend them to both family and friends." -Amani A.
"SaraRose was very knowledgeable and kind. Helped me tremendously through the whole process. Always responded quickly to any questions or concerns I had. Very happy to have worked with her and would again in the future. Will recommend her to my friends and family. The whole staff was amazing. Thank you." -Ronald M.
"Sararose and staff were knowledgeable and kind. All happened in a timely manner. If you give all documents to her quickly, you will close quickly. It’s as simple as that. Thank you for all your help."
"SaraRose was so professional and understanding especially being a first time home buyer. Her and her team were able to help us tremendously! Choose her!"
- Cheyenne W.
"Loved working with Erin and her team to refinance my personal home mortgage! Thank you Erin! Your team made the process streamlined and low stress. AND I secured a great rate!"
- Teresa C.
"Everyone was wonderful through the entire process and we miss them already! It was a very special time in our lives and we'll always remember this experience and everyone involved!"
- Douglas S.
"This whole team made the lending experience extremely easy to follow. Sara Rose was so easy to communicate with and easy to reach when we had questions. She explained everything and went over every last detail with us to make sure we were all on the same page. Without her, this would have been such a hassle, but she truly made it an easy to understand and smooth process.
- Alyssa L.
"Erin and the staff were always there to solve problems and help me through the process. They were excellent. They made a difficult process much easier to get through." -Eugene R.
"Erin Carvelli and her team are amazing! They make the entire process seamless. I have complete trust in her, the team and Greenway Mortgage! Thank you!"
- Jennifer H.
"Love working with Erin she's very professional and answered every question I had very nice people at greenway mortgage."
- Frank R.
"I can NOT express enough HOW AMAZING, PROFESSIONAL & EFFICIENT Erin and her team are! They took me step by step explaining the entire process making the transition extremely smooth, AS WELL AS ENJOYABLE!!! Who says that in one sentence when doing a REFI? ME that's who!!! One of the many things that I loved about Erin and her team was receiving videos that explained exactly where we were in the process, as well as explaining what the next steps were going to be! I am a visual, so I absolutely LOVED THAT!!! If I sent a text to whomever asking a question, a reply was sent back IMMEDIATELY! NO WAITING AT ALL!!!! Any questions I had were answered and I am THAT person who tends to have ALOT of questions. I would HIGHLY recommend Erin and her team. Thank you all SO MUCH for CARING for your clients, as well as LOVING what you do and making things happen!!! Until next time!!!" - Franca T.
"As a first time buyer Sara Rose and her team were spot on in helping me obtain my first home. Not only was the experience smooth, but it was also a wonderful learning experience. From the get go the team presented me with all types of resources to help me get on my way and throughout the process any questions were met with prompt phone calls irrespective of the time of day or day of the week. Sara Rose would personally reach out to me for anything I needed or that her team needed for processing. Once the chain of events started, every team member from start to finish welcomed me into the process and work diligently to ensure my loan application was well on it's way. The team did a great job on crossing T's and dotting I's the entire time...I basically questioned nothin. More importantly, Sara Rose was on top of the interests rates and keeping tabs as days rolled on to ensure I picked up the best rate. I can't say there is anything I would go back and change, because if there were questions on anything I wasn't clear on, it was once again met with phone call and clarification provided. I have to say that I was not treated like a number during this whole process which ultimately ended in an easy closing. We started the journey in July of '21 with meeting through my agent and frequent check-ins until I made an offer on a place in October of '21. By mid November of this year, I closed. Smooth. I can also appreciate how well Sara Rose and her team worked with my Lawyer, my insurance company, and my title company all together. It was a great process to watch unfold and again, learned so much. I went into this process with an open mind and explained a willingness to learn. Sara Rose and her team welcomed me in such great fashion. Would I recommend her and her team? Yes. Would I use them again? Without a doubt. While I may sound like I let it ride, I'm a stickler with the details and assure you I went through massive details to learn during/from this. This is why I am confident in having stayed with the right team. Thank you Sara Rose and the Greenway team." - Hernan M.
"Erin and her team were knowledgeable, timely and very professional. Erin went above and beyond to provide us the best options. The entire experience exceeded our expectations." -Paula M.
“Erin is a pleasure to work with. Very responsive and always helpful.”-Michael M.
"Erin is very knowledgeable, patient, and creative. She always got back to us on questions or issues and was easy to work with, especially doing all this from 3 corners of the country. We look forward to working her again soon! Don't lose her!" – Randall S.
"Working with Erin and her team to refinance my home was a fantastic experience! They went way above and beyond to provide an easy, supported, and streamlined experience. Any questions I had were answered thoroughly and quickly. Communication and professionalism were top-notch. I would highly recommend Erin and her team!!" -Dana C.
“Buying a new home can be a stressful process, but working with Erin was a god sent. From the first day we contacted her, all the way until closing day, Erin kept us well-informed and reassured along the entire way. Every question we had was asnswered promptly and thoroughly. Her entire team worked flawlessly together to keep our loan on track for its projected closing. We could not have asked for a better experience than the one we had and will hands-down recommend Erin and her team at Greenway Mortgage!" - Eric D.
"Everything was great. Thanks Erin." - Orin M.
"In this crazy house market, Erin was amazing! We were first time homebuyers who didn’t know a lot and with her Knowledge, positive attitude, kindness and patience, Erin made the whole process so easy. If we had any questions or concerns, Erin would reply almost immediately with answers and sometime informative videos (which I love), putting us at ease. Even after closing with her, she continues to send us emails to check on us and keep us informed. She definitely has your best interest in mind and at heart. She was recommended by my parents who love her and had such a great experience and we’re so glad we took their recommendation." - Zillow User
"After working with a few lenders before SaraRose, I was giving up finding one that I worked well with. Although she was recommended to me, she couldn't have been a better fit for me personally! She was extremely patient, understanding of my situation, and was always eager to answers any questions I had given it was my first home purchase. She made the process effortless and I've even recommended her to family, yay!" - Skyelar H.
"Fue un placer trabajar con Sara, y gracias por su experiencia. My experience was great with the person who help us to make us dream came true. Thanks.”- Angelica O.
“Erin Carvelli is hands down the best mortgage specialist around. Erin and her team answer all emails and text messages promptly and always kept us up to date multiple times per day as to where we were in the process. Got us a great rate saving hundreds in monthly payments!”- Jessica B.
"Erin Carveli and her staff at Greenway Mortgage were wonderful. Erin's assistant, Kathleen, was more than helpful on so many levels. She was kind, cooperative, patient, and very knowledgeable. It was my pleasure doing business with these ladies and I would recommed them to anyone and everyone. Thank you Greenway mortgage."- Harry F.
"I would highly recommend Sara Rose and her team to anyone who is looking for a lender. She did everything she could to ensure that the process was as easy as possible and communicated with me every step of the way. This is the 2nd time that I've gone through a mortgage process, and I loved the ease of being able to upload all of your secure documents via their secure portal. 10 out of 10 would highly recommend and use again."- Kelly B.
After two botched closing attempts by my current mortgage provider, I sent Erin my packet on a Friday night. By Monday we were making plans to close. Its great to have a company that works with you along the way. Their attention to detail showed with how easy and smooth the process went to closing. This is my third time using Erin and Greeway and I'll be using them for my 4th purchase next year. Thank you!"
- T.J. H.
"Erin is very much the business person all people should want to deal with. Fast, to the point, works in a very timely manner, and treats the process as important as it is to the person she is assisting. I can't say enough about Erin and her team. Probably the reason why this isn't my first transaction with Greenway and Erin." - Terrence H.
"Erin is a remarkable combination of knowledge and personality. She knows her field thoroughly, and is pleasant, affable and authentic in dealing with clients. She made me feel that I could sit back and leave the fine details of getting a mortgage in her qualified hands. She is an impressive young woman whom I would recommend to anyone who needs a mortgage. In short, she's awesome!"- Maryanne V.
"Erin made the entire process so easy and so pleasant! Erin was always very easy to get in touch with for any question I might have had and always responded promptly with the utmost professionalism and positivity."- Scott R.
"Erin went above and beyond to get me a mortgage I needed and to close on time. She was responsive, easily accessible and helpful every step of the way. Other than things far out of anyone’s control everything happened exactly how or when was explained to me. I was extremely happy with the entire process.”-Nicole
“Erin Carvelli and her team at Greenway did an excellent job with my home refinance. Thank you, Greenway. Fare thee well until we speak again.” -David D.
“Erin and her team went above our expectations, and we are happy to have worked through the process with her team. Thank you!!” – James D.
"I cannot say enough great things about Erin and the entire process. She kept me informed the entire time, and really expedited the process for me. I had a bad experience with my previous lender who pulled the rug out from under me the day before I was scheduled to close. Erin was able to get everything done efficiently and in the time frame I needed." -Joan C.
"Erin Carvelli at Greenway Mortgage Funding Corp. is beyond compare! I had run into a problem with another lender when trying to purchase a second home, and when the loan fell through, Erin and her team were able to jump in and expedite the process. She kept me informed all along the way, and there were no surprises or last minute issues. She answered all of my questions in a timely manner, and every interaction with her and her staff was helpful and professional. I would recommend her highly!!" -Joan C.
"Working with Erin was a wonderful experience and we couldn't be happier with the result. From the very beginning, Erin was quick to respond and get us exactly what we needed - this held true every step of the way. If we had a question about anything, Erin was always willing to hop on a call and provide guidance. She has an incredible breadth of knowledge and knows exactly how to tackle anything that pops up during the process. She also knows the ins and outs of the local area and was extremely helpful and guiding us to ask the "right" questions to other stakeholders during the process. Greenway also has a great online document management system which made it very easy for us to provide what we needed to the team, and for them to share documents for review with us.
We couldn't be happier to have closed on our home a month ahead of when we initially anticipated thanks to Erin's help!" - Kaitlin S.
"Greenway went above and beyond with great services..made the whole process easier." - Tamara C.
"Jav (Javier Domingo) and team did a great job and made the process very smooth! I was even ready before my original closing date! The app they use was super user friendly and made providing documents a breeze." - Kaitlyn G.
"Previous to linking up with SaraRose - I had a very bad experience with a mortgage lender. SaraRose answered every single question I had and made the process seamless and understandable as a first time home buyer. She was always accessible and promptly returned calls, texts and emails. I don't know how I would have made it through this process without her. HIGHLY recommend SaraRose for anyone going through this process for the first time." -Mollie R.
"This review is long overdue! We were recommended by a family friend to use Erin and we are forever thankful!! Last year right before Covid we were in the process of house hunting and Erin was so truly wonderful. Whenever we needed her advice, knowledge or support she was always available! Being first time home buyers we didn’t have much knowledge on the terms, process etc but Erin guided us through out it all - she really made a time that’s stressful extremely enjoyable - she’s efficient, hard working and always in your corner !! We closed on our house right as the Covid shutdown began, but that didn’t stop her from getting all our things in order and having a successful closing! Erin will always be apart of our home buying experience and 100% will be using her in the future ! Thank you so much Erin!!" - Molly C.
"We went to Erin and her team when our first lender committed multiple mistakes, and made the underwriting process very frustrating. Our seller was getting impatient everyday, and we needed to find a loan within just two weeks. Erin got the loan approved in just 9 business days! She made the whole process like a cakewalk. We highly recommend Erin and her team." -Tonni H.
“SaraRose was excellent. She was consistent from start to finish and was very patient with me being a first-time home buyer throughout the whole process. I have recommended her and Greenway Mortgage to my family as they are looking to sell as well. I would absolutely work with SaraRose and Greenway Mortgage again- it was made very simple for me.” -Skyelar H.
“This is my third mortgage obtained from Erin and Greenway Mortgage. I would never consider using anyone else. Erin and the others involved make the entire process easy.” -Marianne N.
“Erin was a hero throughout the entire process. She was the first person I called and made things flow smoothly all the way through to the closing. Both the real estate lawyer and the realtor commented on Erin's prompt response time and clarity, and we all wished every day was as easy and straightforward as it was when working with her.” -Tyler L.
“Erin worked very hard getting me approved. I appreciate all she did for me. Thank you, Geri.” – Geraldine T.
“Great service. Comprehensive, quick, responses. Couldn't have been an easier process. Everything was completed in a timely manner and as described. ZERO surprises. Have already recommended Greenway for refinancing to friends.” - John U.
“My wife and I really appreciated the way that SaraRose guided us through this process. She made sure that all of our questions were answered promptly and that we understood what was going on. We were buying our second home but first-time sellers so there were aspects that we were unfamiliar with. SaraRose and her team made sure that we got through any road blocks that popped up and ensured that we were ready to close on time.” - Patrick B.
“Erin is great to work with, very knowledgeable, helpful and friendly.” - Josiah H.
“Working with Erin through my refinancing was a pleasure. She is efficient, accommodating and great at managing expectations. Furthermore, I believe the coordinated efforts between Erin, Kathleen Donohue, and Myasia Lopez was impressive and, as a result, helped meet the closing deadline without any delays or issues.” - Luis A.
"Erin was referred to me by my sister, after another NJ lender was quick to tell me we probably didn't qualify for a 2nd home purchase without asking for any documentation, etc. Being in real estate in PA and knowing what qualifications are needed, I was fairly confident we were fine but was discouraged. Enter Erin...within minutes she knew we were totally qualified and we were underway. The entire process was so smooth and virtually stress free from the mortgage side. Thank you, Erin, for helping us secure our beach house!!! You've been added to my list of highly recommended lenders!" - Lisa A.
"Erin is a person to trust 100%. She is very knowledgeable and will help you with each and every step." - Rebecca V.
“SaraRose was very knowledgeable and helpful during the whole process. She was attentive and communicated every step of the way. I will absolutely recommend her to anyone buying a house and will use her again!” -Heather O.
"The whole process from intial contact to closing was made incredibly easy and efficient by Greenway staff. We could not be happier with our closing and the company in general.
- Jason R.
“Erin and the team did provide great service through this complete process. The email application and information process were clear and efficient, which was very important to me.” -John F.
“Erin and her team did a wonderful job in establishing expectations and then executing. The process was quick and efficient and met our needs perfectly.” - Thomas M.
“This is my second refinance with Erin Carvelli. I also did a home purchase mortgage with Erin at Greenway. Both experiences have been great. I would not have used her 3-times as my mortgage banker if that was not the case. The rates for both refi's and the home purchase were fantastic. I can't imagine rates will go lower from here, but if they do, I'll call Erin!! I refinanced and purchased houses before I knew Erin, and the two refinances I did with her were a much better process and experience. I don't see how it could have gone better, especially compared to past home purchases and refi's, before I know Erin Carvelli and Greenway.” -Kenneth K.
"I worked with Erin over 7 years ago on my first home purchase. This year I wanted to take advantage of a lower rate and pay off my investment faster, now that I'm married - moved into another home - and able to rent out the property. I wasn't sure how difficult it would be to complete the refinancing while slammed at work and mid-pandemic but it could not have gone any smoother. All of my questions were answered in less than 24 hours and the convenience of completing most documents from the comfort of my own home ensured I felt safe, while staying on a timeline to close. Thank you Erin and Greenway Team!" -Kristin G.
“I really liked the video updates that shared where you were at in the process and what to expect with regards to next steps!” – Joseph B.
“Erin and her team were excellent. Made the process easy and understandable.” -Sean L.
“Excellent service and always timely!!!! I refinanced with Greenway for my first experience in purchasing a home and it was positive with Greenway. I know Erin took over my account the first time. She is wonderful at what she does and I would recommend Greenway to anyone choosing to finance a home and advise them to use Erin. She is superb!” -Rene S.
“Dealing with Erin is the primary reason I have worked with Greenway since 2014 with our first home closing. To date, Erin has been helpful for me and my family on 6 separate closing now. Always attentive and always professional and a pleasure to work with including Kathleen and Myasia. It was a pleasure working once again with Erin and her crew and I am always going to go back to Greenway with any future housing needs.” -Kevin M.
“Erin Carvelli and her right-hand woman Kathleen Donohue are two of the most intelligent, efficient and professional mortgage people I have ever dealt with. What Erin was able to offer me and what Kathleen made sure was complete and accurate made this refinance a transaction exceeded my expectations. Well done to both ladies. They are a great representation of the Greenway brand.” - Zachary R.
"Erin was incredibly helpful and knowledgeable. She made the process simple and I didn't feel stressed at all. I asked her so many questions and she was timely in her response each time, friendly, and always had the answer to what I was asking. I really appreciated the experience since years ago when I originally applied for a mortgage, when we first purchased our home with another mortgage company, the process was the exact opposite, awful and incredibly stressful. In comparison with this company and Erin's help I really appreciate how different it was. So much better! Thank you Erin!" -Kerri
"We refinanced our two properties with Erin and Greenway and again, were very satisfied with the outcome. Greenway was able to reduce our mortgage payments (monthly) on both homes significantly and Erin as well as her team could not have been more helpful. They are professional, very attentive and always knowledgeable to answer all your questions throughout the process. We will always work with Erin!" -Kevin M.
"Erin and her team made the process very painless. Customer service was beyond exceptional. We put our trust in her and she was able to follow through on everything she said. We are very grateful". - Stephanie L.
"Erin was easy to talk to and I really liked the videos explaining the process. This was a Good way to reinforce our discussions. Her staff was very attentive to my concerns as well. Thanks Ladies! Everything and everyone was great! Someone was always available to respond to my inquiries. Received clear instructions and the informative videos were easy to follow. Thank you Greenway for a great experience!"
- Ferne W.
"We had many, many questions when we refinanced our mortgage, and Erin and her team were always very responsive. We were also very impressed with the number of different refinancing products Greenway made available to us. If you appreciate brokers who are always corresponding, and you want to keep your options open, then we strongly recommend reaching out to Erin and her team." -Rob G.
“I had a problem with a previous modification and Greenway took their time to assist and provide me with support with finding out the problem. My application process was truly a learning experience. Greenway stood by me the entire time at all hours. I will never forget the teams support and patience.” -Joslin S.
“Sara was great and assisted me through the entire process until closing, as well as contacted me the day of the closing to ensure everything went as planned. Her guidance was very much appreciated.” – Christopher L.
"Erin was great to work with she answered all my questions in a prompt manner and was very nice to deal with, thanks to all at Greenway Mortgage."
- Frank R.
“Erin is a pleasure to work with. She explains everything in detail and if we had a question she answered right away or called back in a timely manner. This is our second time with Erin and it gets easier and lot more comfortable with the process. Everyone we have dealt with at Greenway has been nothing but professional and we will definitely recommend them to others.” –Timothy F.
“It was a very easy process from start to finish and I couldn't be happier with the rate I got. Very happy.” -Lisa M.
“Very detailed. Made the process as simple as possible, and very quick to answer every one of the many questions I had. Sent all documents on time, and sent reminders if I opened an email and forget to actually do what was needed (and with a hectic work schedule that was majorly helpful to me to have a little nudge!)” – Kelly P.
"Erin was very professional. She answered my emails within just a few hours. Erin and her team made my refinance easier than I could have every thought possible. I highly recommend Erin for anyone who is looking to purchase or refinance a home." -Mai-Ly P.
"Great experience! Took her time to patiently answer all of my questions and walk me through the whole process. Always responded quickly-always friendly!" -Rogers
"Erin did a great job. She answered all my questions. I would recommend her name to any friends who are looking for a mortgage."
- William M.
"SaraRose was absolutely wonderful! She helped us from start to finish in our mortgage process. I can not speak highly enough of her professionalism and care during the entire process. She was always available to answer questions and discuss any thing we needed information on I highly recommend using Greenway! They made the process of refinancing easy and hassle free." -StephyRose C.
"Erin was beyond helpful, proactive and a pleasure to work with through this process. As a first time home buyer I was nervous and ignorant to the whole process. She explained everything in detail, answered all my questions, and was quick to respond. She relieved all my concerns. I would highly recommend her and would use her agian myself.
- Glenn R.
“By far this was the most professional mortgage company I have ever worked with. We have had 3 home purchase and have had numerous refinances over the years. Erin was there from the start and we heard from her throughout the process as well as after we closed. Your staff in your closing dept is also amazing! Your 3rd party contacts also were very pleasant and helpful. It will be our pleasure to refer any family or friends to Erin and your company.” -Nancy Rocha
"Erin at Greenway Mortgage was an absolute pleasure to deal with from start to finish. She gave me the best rate out of the mortgage companies I consulted, without me telling her what rate they had offered me. Her upbeat personality and knowledge make the mortgage loan process a great experience. Erin and her team quickly respond to any questions and keep the loan process moving along. They met a tight deadline for me without skipping a beat. I recommend Erin at Greenway highly as I am forever grateful for her guidance."
"Have secured a number of loans over the years through Erin. In every situation, she and her team paid attention to detail, communicated very well and made me as a customer feel confident during the entire process. Simply stated, Erin and Greenway are the best in the business!"
"Erin and her team made the whole process for a couple of green "kids" like us seamless and incredibly easy. From day one, Erin walked us through everything and made it so easy for us to follow along and understand what was happening at each step. She had our back through the whole process and made us feel like we were family. I will go straight back to Erin and Greenway Mortgage when it comes time for us to find something a little bigger." -Justin S.
"It was such a pleasure working with Erin and her team! While my husband had been through the home buying process in the past, this was my first time so I had no idea what to expect. I was so pleasantly surprised at how uncomplicated the entire process felt from start to finish. Erin and her team were so professional, efficient, and responsive that there was never a doubt we were in good hands. We would highly recommend Greenway to anyone looking to buy a home!" -Jennifer H.
"Erin and her team were an absolute pleasure to work with on every level. They got us the best rate for our home refinance. I highly recommend them!" -Darren N.
"Erin was great! She was always available for us when we had questions or didn’t completely understand something. She was very thorough and made the process very easy!!!" -Michele
"My husband and I have worked with Greenway Mortgage as first-time homeowners and through home renovation goals. Each time we've used their services, they were quick, thorough and available." -Irene T.
"For the second time this year I have used the experts at Greenway to refi my mortgage. Erin and her sales coordinator, Kathleen are very personable, yet extremely efficient. Utilizing online documentation and E-signatures is a modern and convenient way to keep the proces moving quickly. They answered all my questions in easy to understand terms and delivered exactly what was promised. Well done(again)!" -Zachary R.
"Erin is simply the best! She responds immediately to all questions and concerns and always leaves you feeling as if your problem/concern is a priority and will be handled immediately. I knew from day 1 that Erin would get me the loan and terms she promised. You can rest easy at night knowing Erin will deliver!" -John B.
"I would highly recommend Erin to anyone looking to buy a home. She made the whole loan process painless. I had a very pleasant experience. Erin was extremely helpful and kind." -Barbara R.
"Erin is the best. She went above and beyond to get my loan closed on time. She also spoke with me over the course of a couple years as I prepared to buy. She always took the time to answer my questions. She is incredibly responsive and a pleasure to work with. She really knows what she's doing." -Gene W.
"Always a pleasure working with Erin and her team. Erin is an expert in her field and makes the mortgage process uncomplicated!" -Marianne N.
"So, let me start of by saying I was a first-time home buyer with zero idea of the mortgage process and how it works. So, me being me, I called my local credit union and applied for a loan. I was denied and became very discouraged. I thought this is it, I will never be able to purchase a home and will be stuck renting.
After reaching out to my realtor and telling her the bad news, she referred me to SaraRose at Greenway Mortgage. I told her my situation, she calmed me down, and thoroughly explained the mortgage process. After my conversation with SaraRose, I was rejuvenated and positive again about the situation. I went ahead and started the credit process with her and Greenway Mortgage. To my surprise I was approved in less than 24 hours for a 3% conventional loan. I then began the search for my perfect home. Along the way I would shoot listings over to SaraRose. She would then generate projected numbers for me to consider. I did this a lot and she was always available. It didn’t matter the time or the day, she was there.
After finding my home and getting my offer accepted, she continued to coach me through the process answering any question I had about contracts or agreements. She also offered options to take different incentive programs to help lower my PMI because like most people, I just didn’t have the extra money to put down up front. This was a big help as it would lower my monthly payment significantly. SaraRose introduced me to the option to buy interest rate points back at closing as well. I went with her advice and it worked wonderfully further lowering my mortgage payment.
Closing day came and SaraRose said she wanted to be there for it which I was very happy about. Her car broke down, but she took an Uber to the lawyer’s office to see the deal through. If that’s not dedication I don’t know what is. In closing, buying a home is stressful, but with the dedicated and very intelligent SaraRose from Greenway Mortgage by my side throughout this process, it was a breeze! Thank you so much to SaraRose and the team at Greenway Mortgage." -Adam P.
"It was truly a pleasure working with Erin and team. She took the scariness out of buying my first home. She is extremely knowledgeable and always there to answer ny questions. Erin truly cares about her clients. I would highly recommend Erin and her team. Thank you Erin! - Barbara R.
"Erin and her staff are very professional and explain the process clearly and thoroughly." - Angela F.
"A friend of mine recommended Erin for my loan, and I am incredibly grateful she did. She was so thorough, very easy to work with and her response time was impecible. I knew I was in great hands with Greenway, under her wing!" -Valerie
"Erin is very helpful and easy to work with. She is always available when you have questions and responds quickly. It was an absolute pleasure working with her and I couldn’t imagine getting through the process of purchasing a home without her. My wife and I are grateful for all her help. 100% recommend!!!" - Evan N.
“My selection for using Greenway Mortgage Funding Corp. as my mortgage lender had everything to do with Erin Carvelli. My decision was based on my evaluation of the products and services that lenders offer to consumers who are actively shopping for the best mortgage and, for me, no one could compete with Erin and Greenway. After assessing loan types and loan products offered, online capabilities, online mortgage rate information and customer service it was clear that Erin and Greenway's focus set them apart from other lenders. Thank you for your time and dedication.”
- Max A.
"It was a pleasure working with Erin Carvelli and Greenway Mortgage. Erin was always available to answer my questions and calm my nerves. Erin is extremely knowledgeable in the mortgage application process. It took three tries for me to find the right house. Erin guided me through each application. In the end, I needed to change my closing date twice. Erin was able to get my application and mortgage commitment done quickly. I was able to close on my dream home on the date I wanted. This was my second time obtaining a mortgage with Erin and Greenway Mortgage. I would not hesitate to use them again. Thank you, Erin Carvelli!" -Marianne N.
"My husband and I were referred to Erin by my financial planner. She walked us through the typical process and timeline, kept us in the loop on the best interest rates, and helped us be clear on fees. What we liked best was that Greenway uses a portion of their profits for community and environmental services, while we also got personalized care. Can't beat a banker who gives you her cell phone number and takes calls on weekends!" - Casey C.
"Erin Carvelli of Greenway Mortgage and the team who worked on my home mortgage loan were consistently professional and courteous through the whole process. I would definitely recommend Greenway Mortgage." -James P.
“This review is for Erin Carvelli at Greenway Mortgage. Erin helped me and my fiancé through a sometimes very frustrating experience. Erin was on-hand whenever we needed assistance. As first-time homeowners she advised us on buying a home and what to expect. I would recommend Erin as a go-to person when buying a home, she’s very informative, lots of experience, and patient. Erin, thank you for everything. Now we have a home of our own thanks to your help and diligence” – Brenda A.
"It was an absolute pleasure working with Erin and the rest of the Greenway team. They were very professional and explained every question I had quickly and thoroughly. The entire process was stress free and efficient. I highly recommend Greenway Mortgage to anybody looking for a mortgage company."
- Mike Roberts
"Erin and her team helped us from beginning to end. We were very inexperienced when it came to home buying and we were able to close with a lot more knowledge and confidence. We will definitely recommend Greenway Mortgage to anyone we know is looking to buy." -Fred L
"Erin was a pleasure to work with and ran a great process that allowed for a quick, smooth approval and closing. Erin was responsive both via email and phone. She was clear with what she needed to underwrite the loan. I really enjoyed working with Erin and would recommend her." -Michael Maho
"It was a pleasure to work with Erin and her staff on the refinancing of my home. Erin was responsive to all questions, dependable and reliable in accomplishing the task at hand. I was most impressed with the turnaround and how quickly the whole process was. Before Erin I tried to refinance with a major bank and after 3 months, countless emails, visits to the bank and an enormous amount of paperwork sent to my home, they could not meet my needs. Erin and her staff handled everything electronically, never had to leave my home and closed in 2 weeks!!! Everyone was prompt, professional, and courteous. They were patient and thorough answering all of my questions. There were absolutely no surprises at settlement. An excellent job!"
- Sandra C.
"Erin was so friendly, professional, and responsive! She did a great job explaining every step of the process, and she even went above and beyond the call of duty to push for documents/answers we needed from the condo association. She was a great advocate to have in our corner and I'd recommend her to anyone. Erin is the best! She looked out for our needs by providing us with options that made sense for our situation, and pushed for documentation from outside parties and helped us close on time. She more than earned our highest recommendation!"
- Eileen C.
"Erin Carvelli is knowledgeable, reliable, and a go getter. She is responsive and very detailed. She even creates videos to help answer questions that anyone not in the mortgage industry may need to know more about. She was a pleasure to work with and we highly recommend her."
"Erin was a pleasure to work with for our mortgage needs. She was consistently responsive and kept us updated throughout the entire process. She worked very hard to ensure we received the best possible interest rate up until the last minute. Her vast knowledge and expertise are apparent. I would not hesitate to recommend Erin and her Greenway team. We appreciate all her hard work!" - Jennifer W.
"Erin Carvelli at Greenway Mortgage is an absolute godsend when it comes to straight-forward and complex real estate transactions. Our experience with Greenway, and with Erin in particular, while purchasing our first home (FHA) was the reason we called only them when we purchased our second home (also FHA) which needed construction financing. Erin is highly attentive, bright, and listened to our limitations and concerns in order to tailor home loans options which met our needs.
In our lengthy home search, I cannot keep count of the number of times we reached out to Erin to discuss the financing on homes we were interested in. Not once did she NOT respond to our phone calls, emails, texts, or fail to provide us with the facts, guidance, and market opinion to make the best possible decision. At the end of the day, we felt like we were a team with Greenway focused on a single goal of finding the best possible house for my own family of four. The Greenway team is great thanks to people like Erin who are consummate professionals and truly value giving people the opportunity to be in the home that best suits them. I would 100% recommend Erin Carvelli and Greenway Mortgage to my friends or relatives; frankly, because they were there for us and supported us through much of the stress that goes with buying a home."
- The Ziemba Family
"I have used Greenway several times over the years for purchases and refi's. The process has continued to mirror the technological advances and acceptance of mobile devices for business transactions, which in turn allows me to quickly and easily upload, sign and return documents. Any questions I had were immediately and accurately answered by Erin or her assistant Kathleen. They provide a personal touch which keeps me coming back. From start to finish the process was exceptional. Erin and Kathleen guided me throughout the process and delivered exactly what was promised. Well done.
- ZACHARY R.
"Erin was very accessible and there to answer any of questions through a variety of medium (text, call, email), no matter when or how many! And I had a lot! The process from beginning to end was seamless and so quick! There were no hassled with missing paper work or delays getting to the next steps. There were even cute little videos they would send you that help to let you know what was coming next in the process. Everything was electronic so no hassles with paperwork. They worked SUPER hard and were flexible with my closing date shifted because of unexpected delays because of the seller. While, we did have a little misunderstanding about the rates, she did try to resolve it and work things out. I even just received this awesome personalized address stamp in the mail. Nice touch! Erin has been on the scene for a few years, while I looked for my perfect house and I am so glad I stuck with her and Greenway! Great choice! Great experience."
"My experience with Erin was fantastic!! This is my first time buying a home and thanks to her it was a very pleasant and smooth process. From the beginning she explained clearly what information was required from the buyer's end to complete the loan/purchase, her website is amazing and very easy to manage, you can upload all the documentation required there.
She is always available to answer any questions through phone and email; this is the reason I chose Greenway Mortage, I was pre-approved by my personal bank but when I called back no one was at the other end of the phone.
Additionally I ran into trouble when looking for home and flood insurance and she helped me find a local insurance company with the best customer service and the best rates!!.
She was essential in the cooperation among the lawyers and realtors, making sure that each party was delivering on time to ensure closing happened at the scheduled date. I could not have asked for a better experience!!
Never expected to find a mortgage lender could be so caring, helpful and patient. Thank you Erin, you are the best!!"
- Andrea M.
"I have used Erin for a number of different mortgage transactions and her knowledge of the business truly amazes me. She has an unreal way of getting things done that I know other lenders struggle with. She is available 24/7 and when she tells you "if I am awake, I'll answer my phone", believe it. Erin gives individualized attention you won't get at a big bank who may promise you low rates/fees and won't deliver in the end. Erin does, you can count on it."
"Erin is the best. Period. When i first started working with Erin, I was attempting to get a Mortgage through a different company and they were not honest and just kept dragging me along. Erin told me right off the start I was unable to do to my credit score and income etc., but she did not give up she worked on her days off and even gave me a call while she was away on vacation thinking of ideas and letting me know what was needed from me on my end. She stayed in contact continuously over the last year and always assured me that I could reach out to her whenever I needed something. So now less than 1 year later, I am closing on my first home and truly it would not have been possible without Erin and I will forever be grateful."
"Used Erin on multiple occasions. Once for refinance and once for home purchase. I was never disappointed with the consistently prompt and professional service."
- Mark P.
"Erin is excellent with first time homebuyers. She is very patient in explaining the process and the documents needed. I could call her at anytime and she was always pleasant. Erin was an asset with my team (realtor and attorney). I will always work with Erin and Greenway Mortgage and look forward to working with her in the near future."
- Shakia H.
"All questions I had in the beginning from the start Erin was there to answer them all and then some to help me make the right decision...she was very helpful no matter what time I called she was on top of things from the start."
- Melissa H.
"Erin was wonderful to work with and I highly recommend her! She was always availble for questions and to explain the process and made the whole process smooth!"
"I can't say enough great things about Erin and her team. The whole experience was fantastic. Erin was extremely helpful answering every question we had from the time we started looking at houses through the last minute when we signed off on our house...and I asked A LOT of questions.
She laid out many different loan options for our specific situation and I always felt like she had our best interest in mind. We will be HIGHLY recommending Erin to all friends and family who are buying a house or refinancing their mortgage.
Thank you for making the purchase of our home an enjoyable process!"
- Jason & Nicole Paster
"Sara worked around the clock in getting my mortgage approved and ready to close on time. Sara was always reachable by phone or email and responded quick. Sara is passionate and knowledgeable and it is very clear she cares about her clients! Sara made the mortgage process as less stressful as possible for me I really can’t thank her enough for making my homeowner dreams come true!"
"My experience with Greenway Mortgage was spectacular. Erin Carvelli and the whole team helped work with my irregular schedule and on top of that made it stress free. Would definitely recommend their services for anyone looking to apply for a mortgage."
- Michael Pecoraro
"I highly recommend Erin at Greenway Mortgage, she is extremely proficient/experienced with mortgages and has a variety of programs to offer. I love her app which allows one to apply through the app on ones phone or online. The app also has a mortgage calculator that is very helpful and convenient when shopping for a home. When working with Erin and her team they educate you through the process by sending you videos throughout so one is aware of what is needed/expected throughout. Erin and her team are always a phone call away, very responsive via email & phone.
If you are looking for a mortgage consultant I highly recomment Erin.
- Heather Rodriguez
"If you're considering a mortgage partner, and you value working with good, knowledgeable people who care about you and the experience - Erin Carvelli at Greenway Mortgage and her team are amazing!"
- Joel Scardelli
"Erin responded to me day, nights, and even on weekends and she was there to answer any of my questions promptly. Erin made my home ownership dream possible just over 2 years after going through a chpt 7 banckruptcy. It took alot to establish good credit and stable income. Buying a home is a stressful process - get pre-approved/pre-qualified, find an agent, find a home, making an offer (hopefully no counter offer), enter a contract, start the process with the bank to get approved, find a real estate lawyer and title company, etc, etc, etc. This is only part of it. However, with all of this I came out of the home buying process a more educated buyer thank to Erin. Will definitely recomment her to others and work with her again on our next home. Thank you for making my home ownership dream a reality.
- Kevin Moncrieffe
"In today's world, the process of obtaining a mortgage involves a lot of communication between you and your mortgage banker. During the loan approval process, Erin and everybody at Greenway were easily accessible. They were always available if we called, answered any question we had, and communicated in a timely manner with all the people necessary throughout the process (such as our realtor & title company).
Erin had a great knowledge of all of our house financing options, and we discussed them all before making our decision on how we wanted to finance our new home.
Erin and her team patiently walked us through any requests or questions we may not have understood and in the end, we closed on time and now own the house we have always wanted.
Overall it was a pleasure to deal with Erin & Greenway."
- Ken & Ginny Kropac
"Erin was an absolute breath of fresh air! She was thorough and efficient, personable and professional. Any questions i had about the home buying process were answered promptly. This was by far the best real estate transaction i have had. She made it effortless on my part. I would most definitely recommend her to anyone interested in purhcasing a home."
- Angela Fagan
"I am very please with Erin Carvelli as my loan agent, she was always available when i needed assistance. She was helpful, knowledgeable and made the process easier. I would highly recommend her to friends and family."
- Nicole Fleites
"Ralph for all the little and big ways you've pitched in to make our closing happen on our first home together....thank you! And Kat you played such an important part in our closing your work didn't go unnoticed. Thank you for your part..."
- Jen & Ken Place
"Would definitely recommend! The process was smooth and easy. Any questions or concers I had were addressed immediately. I would work with Erin again and recommend her to anyone looking for a lender."
- William Joule
"Erin Carvelli was a great asset! Patient, friendly, understanding, motivating and went above and beyond to make sure I could purchase my family home during my divorce... I had a long, complicated refinance process due to getting divorced. Erin was there every step of the way with me and always reassured me that she would find the right mortgage so I could keep my family home of 70+ years. Her staff is always professional, courteous and quick to respond to any phone call or email. I highly recommend Erin and Greenway Mortgage for any home loan you need. Thank you!!!"
- Jessica Pelenski
"Fantastic experience and would recommend to everyone in the process of buying a new home! Friendly and knowledgeable staff!"
- Timothy Ryan & Brittany Punzone
"Erin and her Greenway Mortgage team expertly guided my wife a